Data recovery across France
Wherever you are, your device reaches us simply. 36 drop-off points, a location in Paris 8e and our ISO 5 cleanroom laboratory in Roubaix. Drop off in person, ship in a tracked parcel, or request a pickup — all operations are performed in our central laboratory.
Dafotec centralizes all its operations in a single ISO 5 cleanroom laboratory, in Roubaix: this is the condition for consistent, traceable, high-quality handling. Around this center, a network of 36 drop-off points and a Paris location make handing over your device easy, anywhere in mainland France.
You have three ways to entrust us with a device: drop it off at the nearest point, ship it in a tracked parcel, or — for businesses — request an on-site pickup. Whichever path, the diagnosis is free and done within 24h of receipt.
A presence in the major metros.
This list is indicative: call +33 9 83 70 00 00 or use the online estimate to find the nearest drop-off point and the shipping details.
Laboratory & main drop-off.
Laboratory (head office) — Roubaix
Drop-off — Paris 8th
Simple, wherever you are.
Drop-off point
Drop your device at the nearest point. It's securely routed to our Roubaix laboratory.
Postal shipping
Ship in a tracked parcel, in antistatic, shock-proof packaging. Include a note describing the failure.
Business pickup
For professionals: on-site pickup, dedicated contact and priority 24-48h handling.
Our 36 drop-off points across France.
Drop your device at the nearest centre: it is forwarded to our ISO 5 cleanroom laboratory in Roubaix, where all analysis is performed. You can also ship it via a secure carrier, or — for businesses — request an on-site pickup anywhere in mainland France.
Find the nearest point.
Call us or start the online estimate: we'll tell you the nearest point and the next steps. Free diagnosis within 24h.